The Service and Repair (SR) module has been converted to a graphical user interface and re-launched as a part of the FACTS 7.8.0 release. In addition to new graphical screens, service ticket close processing has been incorporated into Order Confirmation and is no longer a separate entry process. The time entry process has been streamlined, and it is now possible to view and update time for the whole ticket at once. Reporting improvements were also added for historical reporting and the allocation of fixed costs. All Service and Repair forms are now captured by UnForm Archiving.